Terms of Service for Using AlQuran Classes
1. Class Recording:
All our online Quran classes are recorded for quality assurance. If you prefer not to have your sessions recorded, please inform us. This is also outlined in our Privacy Policy.
2. Free Trial Completion & Payment:
After completing the free trial, you will need to decide whether to continue with the classes. If you proceed, the monthly fee is due in advance during the last week of the current month for the upcoming month. Classes will be paused if payment is not made on time.
3. Payment Delays:
If fees are overdue for more than 7 days without a valid reason, AlQuranClasses reserves the right to stop your classes until payment is made.
4. Holding Classes & Reserving Slots:
If you wish to temporarily pause classes but retain the same teacher and schedule, the full fee must still be paid to reserve your slot.
5. Leave Policy:
- Any planned leave is considered a paid absence, and no make-up classes are provided unless otherwise arranged.
- Make-up classes for extended leave beyond 5 days are not guaranteed, as scheduling constraints may prevent it.
- If a student misses a class without notice, it may not be possible to arrange a make-up session.
6. Class Absences:
For unplanned absences, make-up classes may only be arranged upon availability of the same or another teacher.
7. Class Cancellation Notice:
If you need to cancel a class, please notify your teacher via Skype or email at least 6 hours in advance to qualify for a make-up session.
8. Extended Absences:
If a student is absent for more than two weeks without prior notice, AlQuran Classes reserves the right to cancel their enrollment without any refund.
9. Privacy & Security:
Do not share personal information such as phone numbers, email addresses, or payment details with any teacher. AlQuran Classes is not responsible for any misuse of information shared.
10. Teacher Changes:
We accept Quran teacher change requests from our students at AlQuran Classes may assign a new teacher as needed to ensure quality teaching.
11. Teacher Transitions:
In case a teacher resigns or is terminated, a new teacher will be provided. Students are not permitted to maintain contact with former teachers, and AlQuran Classes is not liable for any consequences arising from such contact.
12. Annual Fee Adjustments:
Fees may increase by 6-7% annually at the end of each Gregorian calendar year.
13. Payment Discussions:
Payment details should only be discussed with authorized personnel. AlQuran Classes is not responsible for any issues resulting from payment discussions with teachers.
14. Fee Variations:
Fees may vary based on current policies and terms of service.
15. Eid Holidays:
Teachers are entitled to paid leave during both Eid holidays, which are included in the monthly fees. There are no make-up classes or refunds for these holidays.
16. Policy Updates:
AlQuran Classes may revise these Terms of Service at any time, with updates reflected on our website.
17. Applicability:
These Terms of Service apply to all students enrolled in AlQuran Classes.
